The Voice Memos app on the iPhone is one of its most useful features, but for maybe a year, it’s proved impossible to get voice recordings from my iPhone and onto my Mac so that I can do something with them. I’m not the only one – the web is crammed with forums documenting the same problem, with all kinds of baroque fixes and suggestions, most of which I’ve tried without success, or with only temporary success until the next OS or iTunes update. That such a basic and important feature of the iPhone/iTunes has been left to rot by Apple is appalling.
The quick and reliable (and free) fix for me has been iExplorer (formerly iPhone Explorer). It turns your phone into a drive so you can view the contents and drag and drop stuff from it to your computer. If like me you’ve got hours of crucial interview data on a phone, iExplorer’s a life saver. Here’s how:
1. Download and install iExplorer
2. Plug in your phone
3. An icon representing your phone will appear in the iExplorer window
4. Click on this to collapse the folders inside the phone
5. Keep going till you get to Media>Recordings>Sync
6. There are all your voice memos, filenames in yyyy/mm/dd format
7. Either drag and drop the files you want, or copy and paste them across to whereever you want them
Update on 7th August 2012 : Suddenly today, iTunes decided to download 35 voice memos going back months (I’d already downloaded them with iExplorer). In the post above I never said how to sync voice memos using iTunes because it didn’t work consistently. If you want to know, just in case it’s working again now, this is how:
- in your iPhone sync preferences in iTunes, make sure that ‘include voice memos’ is ticked under ‘Music’
- when you next plug your phone into our computer, the voice memos should be downloaded to a playlist called ‘Voice Memos’ in your library
I still prefer the iExplorer method myself, because it gives me greater control over what I’m doing, and at least I know it’s done it.